Mira Sports 9KW Shower Low Pressure/ No heat

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Hi,
My shower has just developed a problem.
The problem is that the water pressure is very low and the heat is almost zero ulness the thermstat knob is turned up to 'full' and water pressure knob set to ''high''

If I move any of the knobs to any other setting then the water pressure is amost zero and no heat at all.

Any help with diagnostics would be great.:confused:
 

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